iphone locked to owner

what do i do when my iphone is telling me iphone locked to owner?


iPhone 11, iOS 16

Posted on Jul 17, 2023 3:33 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 3:40 PM

I'm going to guess you purchased a used iPhone? If that is the case, only the owner who locked the phone can unlock it. If you don't know them or can't reach them, you have a useless phone you simply cannot use. Apple won't unlock the phone unless you are the original buyer and you have the original purchase receipt which shows the iPhone serial number on it.


If you know the previous owner and can get them to remove the phone from their account, it would allow you to use it. If you don't know them, your phone is useless and you've likely been scammed. Or, if possible, try to get your money back. If you can't get your money back, recycle the phone as it is totally useless to you.


Read this too --> https://discussions.apple.com/docs/DOC-250001038

chastidy64 wrote:

what do i do when my iphone is telling me iphone locked to owner?


5 replies
Question marked as Top-ranking reply

Jul 17, 2023 3:40 PM in response to chastidy64

I'm going to guess you purchased a used iPhone? If that is the case, only the owner who locked the phone can unlock it. If you don't know them or can't reach them, you have a useless phone you simply cannot use. Apple won't unlock the phone unless you are the original buyer and you have the original purchase receipt which shows the iPhone serial number on it.


If you know the previous owner and can get them to remove the phone from their account, it would allow you to use it. If you don't know them, your phone is useless and you've likely been scammed. Or, if possible, try to get your money back. If you can't get your money back, recycle the phone as it is totally useless to you.


Read this too --> https://discussions.apple.com/docs/DOC-250001038

chastidy64 wrote:

what do i do when my iphone is telling me iphone locked to owner?


Jul 17, 2023 3:49 PM in response to chastidy64

Typically when someone sees a message "Phone locked to Owner" they're not the original owner and they bought a used iPhone. It's good it's your phone. Do you know your Apple ID and Apple ID Password? If you do, you can erase your phone and set it up again.


See the directions in this link --> If you forgot your iPhone passcode - Apple Support


You'll need to use a computer to erase the phone. Again, you must know your Apple ID and Apple ID Password to do this.

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iphone locked to owner

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