my xr phone no longer sounds alerts when texts come in. how to fix?

Hello Footrot,

We see that you're having an issue with receiving notifications for text messages. We have some information that can help with resolving, or at least isolating this issue for you further.

First, let's have you start by taking a look at the following page to make sure that you've got notifications set properly on your device.

Use notifications on your iPhone or iPad - Apple Support

If the issue remains, make sure that you're using the latest version of software on your iPhone. Also, sometimes something as easy as a restart can clear up an issue like this. If you need help with either of these steps, you can follow the resources below.

Update your iPhone or iPad - Apple Support

Restart your iPhone - Apple Support

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