Heart rate wildly inaccurate on Apple Watch Ultra

I went out for a run today and my Apple Watch Ultra heart rate was wildly inaccurate. Running at 7:58/mile pace, it recorded an average heart rate of 180 which is complete nonsense. As an experienced runner, my best guess on my average heart rate for that run would be 135. I'm sure someone will probably ask how I know my heart rate wasn't actually 180 (fair enough question after all). I can say with certainty that it definitely wasn't anywhere near 180 because:


  • I could hold an easy conversation during that run.
  • It felt easy
  • I can run faster than that for several miles


This happens often enough that it bugs me, but doesn't happen every run - sometimes the watch heart measurements are pretty much spot on, other times they're just wrong. I wear the watch strap as instructed (not too tight, not too loose). It was neither hot nor cold at 15 celsius so probbaly not related to skin temperature, sweat or dilation of blood vessels.


Does anyone have clarity on why this happens and how it could be resolved? There seems to be so many people on the community reporting similar, but only generic advice about strap tightness, etc. which doesn't seem to solve anyone's actual issue?


It's an expensive watch, and I chose it because it had one of the best all-round accuracies for heart rate, hrv, sleep analysis etc. Any advice gratefully received - feels like I'm wearing a really expensive alarm clock at the moment.


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Apple Watch Ultra, watchOS 9

Posted on Jul 18, 2023 11:37 AM

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26 replies

Aug 6, 2024 11:23 AM in response to Katmom71

Did you already try to force restart your watch by pressing and holding the Digital Crown and the Side button together for about 10sec, until the Apple logo comes back again?


If you are seeing gaps in-between the heart rate graph, where the heart rate has not been recorded, try to wear your watch a little further away from the wrist, maybe 1-2cm.

My Ultra 2 is getting moved forward during the workout, if the wirst band either is not tight enough or the watch too near to the wrist.


I had to restart my Garmin Forerunner as well, if it could not register a correct heart rate and stayed at 100bmp from the beginning of the workout till the end.


Jul 19, 2023 10:35 AM in response to gary9000

Hello gary9000,


It sounds like your Apple Watch Ultra isn’t measuring your heart rate correctly. We know how important this is for you, and we will help get you to the right place for answers.


The first thing to try is the steps listed in this support article. These steps can often resolve Apple Watch measurement issues:

Get the most accurate measurements using your Apple Watch - Apple Support


If you need continued assistance, please get in touch with the Apple support team via this link: Get Support.


Farewell!


Jan 6, 2025 12:31 PM in response to gary9000

I've had a similar experience. I work out daily on my elliptical trainer and exercise bike (half hour on each). I'm 78, which will help explain where my experience led. I don't exert myself too much. I can talk comfortably while exercising and am never huffing and puffing. I have never felt any symptoms of a rapid heart beat. When there are no extraordinary pulse readings, my Apple watch (3-5 years old) indicates a pulse range of 88 or thereabouts up to 120-ish, with an average of 95-105. (My resting pulse is about 55.) However, much of the time I get a high of 145-170 (180s a couple of times), with the average boosted to 115 or so. One one occasion, the watch said my half hour on the elliptical produced an AVERAGE of 170 bpm, with a high in the 180s! The high readings occur almost always on the elliptical, less frequently on the exercise bike (but not infrequently)...and rarely when I'm on a brisk walk outdoors or riding my bike outdoors.


Because I'm older (and had a weird mild heart attack at age 51), the readings concerned me. Given my complete lack of symptoms, my PCP thought it was most likely a problem with the watch. However, she suggested I wear a Holter Monitor for 2 days to make sure that nothing was wrong. The 2 days included 3 workouts. The Holter Monitor report came back completely normal in all respects. The doctor reading the results said "The average heart rate per Apple watch [when I was exercising] was within 1 to 15 bpm of actual heart rate. The range...per Apple watch was within 30 to 50 bpm of actual heart rate."


I'm (strongly!) inclined to believe the Holter Monitor over the watch. My experience makes me wonder how many other people have consumed medical resources needlessly due to faulty Apple watch readings.

Apr 4, 2024 1:46 PM in response to gary9000

I am recently experiencing this exact issue. I have not had an issue over the past year and a half, but all of the sudden it is showing a very elevated heart rate when I start my run. I too can sing, talk, etc...which is how I ballpark my exertion level. I do note that my resting heart rate which is usually about 44 is accurate. As Gary mentioned, once to the end of the run, it seems to sort it self out. It sure does mess up zone information though. I am going to try and do a reboot and see if that makes any difference. If anyone has a solution since Gary posted this I would be grateful to know what that might be. My watch is a series 7

Jun 9, 2024 7:36 AM in response to gary9000

I wear a Garmin while I’m running as well. For the longest time the ultra 2 and the Garmin agreed pretty

closely. In the last week or so that’s changed. Today my watch said my average HR was 170. Garmin said 150. Garmin is taking a reading every 2 minutes or so. Apple is taking one every 8-10 seconds. I think they are having some rounding errors or something. The graph in Apple health starts to show the large “range” sticks about a mile in. Garmin is creating the bottom and Apple is creating the top. I’ve run every day for 12.5 years. I know my heart rate was not 170 :)

Jul 24, 2023 3:56 AM in response to Mike_P1

Thanks for providing that article. I've been through all of the points and it made no difference. However, I do have some further insight as to what's going on....


Went out for another run: Purposefully flat apart from the last 0.2 miles to try and get some consistency in readings. Here's a screenshot from the Apple Fitness app.


The readings from about 18:20 onwards seem pretty accurate - about 125 - 130 average rate with a climb to ~140 at the end for the uphill slog. It's the first part of the run where the inaccuracy occurs where the average heart rate should have been about 125 but was reading intermittently and inaccurately high. I notice the same thing on my rowing machine, where it seems to take about 5 mins to latch on to an accurate reading.


Note that the recovery readings look about right, falling from ~140 at the end of the run down to 120 after 2 minutes.


Mar 6, 2024 1:29 PM in response to gary9000

Same for me since the beginning with Series7.

Apple also replaced my watch; no change.

I’ve been contacted by several specialists.

NO SOLUTION!

I suppose also that the root cause might be my iPhone8 (too old?).


My issue is always on the first Km or 5 minutes; then it becomes regular.


I’m planning to go back to Garmin. with 100€ I have never had an issue on the accuracy.


Jun 9, 2024 2:45 AM in response to gary9000

Totally agree. My AWU2 oHR is usually nowhere near my Suunto and connected Polar H10. Oftentimes 20-30 beats below my true HR. As an ultrarunner I know my normal HR pretty well and I've been beyond disappointed with the Ultra. If it wasn't such a good "everyday life" watch I'd get rid of it and not look back.


For everything sports related I'll gladly stick to my Suunto's and Garmin's. I know they're reliable and at least far more accurate.

Jun 26, 2024 6:01 PM in response to gary9000

I'm with you. i originally bought the apple 6. i was diagnosed for a time with a heart issue and the doctor suggested a wrist monitor would help me keep track of my bpm & resting rate. i am a runner. i run at least 5 miles 6 days a week. the 6 resting heart rate worked flawlessly for 2 years and one day stopped showing me resting heart rate only showing one rate per day. we all know thats just not possible. when i call they try to convince me thats the way it always is/was, just one reading a day. just one average a day. after a five mile run i cant possibly have a resting rate of 52 all day.

SO, i gave the 6 apple watch away to my younger daughter who's only interested in steps, and bought a new watch, the 8. the 8 worked perfectly showing resting heart rate more or less accurately until a week ago and now does the same thing as the 6 did. just showing an "average". when i call apple they give some sort of nonsense about the average, smh. thats not true. it showed me a variable resting rate for 1 year and 4 months. and now, NOT.


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Heart rate wildly inaccurate on Apple Watch Ultra

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