You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The iOS 16.5.1 (c) can fix the front camera due to not working

The iOS 16.5.1 (c) can fix the front camera due to not working

iPhone XR, iOS 16

Posted on Jul 19, 2023 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 5:52 AM


If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



Anyone who has their iPhone Camera replaced/repaired/serviced by an unauthorized service provider will have this warning message.


  • They will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  1. Was replaced with a nongenuine camera
  2. Was already used or installed on another iPhone
  3. Isn't functioning as expected
  4. This message doesn't affect your ability to use your iPhone or access your camera.



Parts and service history

With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



1 reply
Question marked as Top-ranking reply

Jul 19, 2023 5:52 AM in response to alize0720


If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



Anyone who has their iPhone Camera replaced/repaired/serviced by an unauthorized service provider will have this warning message.


  • They will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  1. Was replaced with a nongenuine camera
  2. Was already used or installed on another iPhone
  3. Isn't functioning as expected
  4. This message doesn't affect your ability to use your iPhone or access your camera.



Parts and service history

With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



The iOS 16.5.1 (c) can fix the front camera due to not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.