My iphone X, (16.5.1) phone app sometimes freezes: in mid call for example, I cannot enter numbers in response to prompts on automated systems, I cannot end the call etc. Such screen input problems do not occur on any other app, just the phone. Any suggestions?
iPhone X
Try force restarting your device: Force restart iPhone - Apple Support
A few things that may help:
-Make sure your iPhone is up to date on software.
-Test without any screen protectors or cases on. These can sometimes cause problems with the touch screen.
If the issue persists you may want to book an appointment at your local Apple Store to have it tested, or call Apple Support.
If your iPhone won't turn on or is frozen - Apple Support
Contact - How to Contact Us - Apple
Try force restarting your device: Force restart iPhone - Apple Support
A few things that may help:
-Make sure your iPhone is up to date on software.
-Test without any screen protectors or cases on. These can sometimes cause problems with the touch screen.
If the issue persists you may want to book an appointment at your local Apple Store to have it tested, or call Apple Support.
If your iPhone won't turn on or is frozen - Apple Support
Contact - How to Contact Us - Apple
Phone App Screen Freeze
