MacBook Pro
MacBook Pro screen has gone black. Keyboard is lit and responsive, screen- not so much. Happened during charging. Anyone?
MacBook Pro 15″, 11.6
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MacBook Pro screen has gone black. Keyboard is lit and responsive, screen- not so much. Happened during charging. Anyone?
MacBook Pro 15″, 11.6
CarolPI14 wrote:
MacBook Pro screen has gone black. Keyboard is lit and responsive, screen- not so much. Happened during charging. Anyone?
Verify your brightness did not get turned down
Change your Mac display's brightness
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
and resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
You can plug in an external monitor and compare your results.
for Hardware issues, take it in for assessment—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check your coverage
My Support - Official Apple Support
see vintage and obsolete:
Obtaining service for your Apple product after an expired warranty - Apple Support
Obtaining service for your Apple product after an expired ...
CarolPI14 wrote:
MacBook Pro screen has gone black. Keyboard is lit and responsive, screen- not so much. Happened during charging. Anyone?
Verify your brightness did not get turned down
Change your Mac display's brightness
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
and resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
You can plug in an external monitor and compare your results.
for Hardware issues, take it in for assessment—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check your coverage
My Support - Official Apple Support
see vintage and obsolete:
Obtaining service for your Apple product after an expired warranty - Apple Support
Obtaining service for your Apple product after an expired ...
MacBook Pro