App store

Hello, I just made this Apple ID and when I tried to download something it wouldn’t let me it said “this Apple ID has not been used in the iTunes Store yet “ “tap review to sign in” then I inserted my card information and when I pressed next it said “please contact iTunes support to complete this transaction “.


Posted on Jul 19, 2023 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 2:40 PM

When you get that message on your screen, tap Review to sign in, then review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

For example try to download this (is an free app).

Log in at appleid.apple.com and make sure you have payment information stored there.


-----

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

1 reply
Question marked as Top-ranking reply

Jul 19, 2023 2:40 PM in response to lexiss2paid

When you get that message on your screen, tap Review to sign in, then review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

For example try to download this (is an free app).

Log in at appleid.apple.com and make sure you have payment information stored there.


-----

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.