Britbox and Acorntv
I have Apple TV 4. I also have a subscription to BritBox and Acorn TV just recently as of yesterday neither one will play any shows. what’s going on? I’ve had these for years.
Question marked as
Verify that your subscriptions are still listed as active. See your subscriptions overview - Apple
Verify that the account with these subscriptions is the active account on the Apple TV box, if configured for multiple accounts. | Use tvOS Control Center to switch between users on Apple TV - Apple Support
Else:
Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support
Try this for any misbehaving app:
- Force-quit the app, then relaunch and try again.
- If the issue persists, force-quit the app, restart the device, then relaunch and try again.
- If the issue still persists, delete the app, re-download and try again.
- If the issue still persists, then contact the app developer for further assistance.