Apple TV Autoplay Not Working

When using Apple TV it will not autoplay the next episode, even when selecting the episode from the Up Next section. What is the best way to auto play the next episodes in a season?

Apple has said issue resolved but provided no answer in other questions.

Apple TV 4K (1st generation)

Posted on Jul 19, 2023 5:50 PM

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3 replies

Lindsay_B.

Community Specialist

Jul 20, 2023 6:07 PM in response to Georgecartright

Thanks for visiting the Apple Support Communities Georgecartright,

If you have the Accessibility setting for Auto-play Video Previews disabled, this may impact automatic playback. To see if it's off, head into Settings > Accessibility > Motion. If it is off, turn it on and see if videos begin to automatically play as expected.

Should you still need help, please get in touch with Apple Support directly. They will have the tools and resources needed to further assist. You can reach them here: Get Support

Have an excellent day!

karina184

Community Specialist

Jul 21, 2023 11:04 AM in response to Georgecartright

Hey Georgecartright,

At this point, we would recommend reaching out to Apple Support. They will have the necessary tools to investigate into this matter more with you: Apple Support.

Take care.

Jul 21, 2023 9:12 AM in response to Lindsay_B.

Hi Lindsay,

I tried that, it was off, turned it on, and now I do not even get the option to click "next episode" it goes back to the menu of the show I was watching with all the episodes for selection.

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Apple TV Autoplay Not Working