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I can not sign on to Apple TV using the two digit authentication code that I was sent. I typed it in a few times, but it always came back as incorrect. Why is that?

I was sent the verification code for my Apple TV, but no matter how many times I type it in it won’t work. Why is that?

Posted on Jul 20, 2023 10:29 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2023 8:11 PM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Question marked as Top-ranking reply

Jul 20, 2023 8:11 PM in response to qareena225

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

I can not sign on to Apple TV using the two digit authentication code that I was sent. I typed it in a few times, but it always came back as incorrect. Why is that?

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