Removing payment methods

I am trying to upgrade my Google One subscription I bought through the App Store. The App Store doesn't let me with the message "To continue on this device, please verify at least one payment method. You may also delete any payment method that cannot be verified and add a new one.", so I try to remove both of my cards, which I have lost, but that doesn't help at all, because when I try to remove them, I get a message saying "Request is not valid. Please review your request and try again."

What should I do? I've tried it on both my Mac and my iPhone, and it simply doesn't let me.

Matyáš - MacBook Pro

Posted on Jul 20, 2023 11:34 AM

Top-ranking reply

Raicya

Level 10

210,087 points

Posted on Jul 20, 2023 11:47 AM

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

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If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.

Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
👉 If you still can't remove a payment method, contact Apple Support.

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Removing payment methods

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