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my MacBook pro 13-inch M2 2022 restarts when I move it around or put pressure on the keyboard

My MacBook pro 13-inch M2 2022 shuts down and restarts when I move it around or put pressure on the keyboard, sometimes it doesn't turn on back again, while other times it restarts after I've removed the pressure or placed my laptop on a flat surface, when I pick my laptop off the table it shuts down immediately only to restart again after I've put it down. At times it even tells me to reinstall the MacOS on the disk most of the time and I am left sitting at my laptop for 2-3 hours waiting for it to install again. should I go to apple and get help? or is there something I can do to fix this problem? I've only had this laptop for about 6 months and it has happened since I bought it, I thought it would stop after a while but it is really getting annoying. Help me please.

MacBook Pro (M2, 2022)

Posted on Jul 20, 2023 9:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 9:52 PM

fnty wrote:

My MacBook pro 13-inch M2 2022 shuts down and restarts when I move it around or put pressure on the keyboard, sometimes it doesn't turn on back again, while other times it restarts after I've removed the pressure or placed my laptop on a flat surface, when I pick my laptop off the table it shuts down immediately only to restart again after I've put it down.

At times it even tells me to reinstall the MacOS on the disk most of the time and I am left sitting at my laptop for 2-3 hours waiting for it to install again. should I go to apple and get help? or is there something I can do to fix this problem?

I've only had this laptop for about 6 months and it has happened since I bought it, I thought it would stop after a while but it is really getting annoying. Help me please.


Not a good sign...


I would have it looked at and get it on the record you are having an issue:


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




Check your coverage

My Support - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




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1 reply
Question marked as Top-ranking reply

Jul 20, 2023 9:52 PM in response to fnty

fnty wrote:

My MacBook pro 13-inch M2 2022 shuts down and restarts when I move it around or put pressure on the keyboard, sometimes it doesn't turn on back again, while other times it restarts after I've removed the pressure or placed my laptop on a flat surface, when I pick my laptop off the table it shuts down immediately only to restart again after I've put it down.

At times it even tells me to reinstall the MacOS on the disk most of the time and I am left sitting at my laptop for 2-3 hours waiting for it to install again. should I go to apple and get help? or is there something I can do to fix this problem?

I've only had this laptop for about 6 months and it has happened since I bought it, I thought it would stop after a while but it is really getting annoying. Help me please.


Not a good sign...


I would have it looked at and get it on the record you are having an issue:


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




Check your coverage

My Support - Official Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




my MacBook pro 13-inch M2 2022 restarts when I move it around or put pressure on the keyboard

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