Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Unauthorized Charges from Apple Music

I noticed a charge from Apple 11.98 that should not be there. I have no subscriptions so how you are charging my bank account when I didn't even give that information is beyond unethical. How do I request a refund for a service I don't have. Fix this.


[Re-Titled by Moderator]

Posted on Jul 21, 2023 12:47 PM

Reply
Question marked as Best reply

Posted on Feb 22, 2024 12:07 PM

I am trying to get in touch with you for the last few days, want to know why you are taking 14.74 off my credit card for the last several months, what am I suppose to be paying for and I would a refund back to my card. Thank you

21 replies

Apr 18, 2024 12:55 PM in response to madzertron182

thankfully I’m broke so the charge can’t go through but Apple keeps trying to charge me $11.08 for no apparent reason, and the fact it won’t tell me any more additional information on the company trying to charge me is infuriating and unethical. The most expensive subscription I have is for SoundCloud and that’s $5.99. There should be no reason for this charge.

Apr 18, 2024 3:15 PM in response to BlandDecaf

BlandDecaf wrote:

thankfully I’m broke so the charge can’t go through but Apple keeps trying to charge me $11.08 for no apparent reason, and the fact it won’t tell me any more additional information on the company trying to charge me is infuriating and unethical. The most expensive subscription I have is for SoundCloud and that’s $5.99. There should be no reason for this charge.

If you were unable to identify the charge using the Billing and Subscription link provided to view Purchase History and Subscriptions, then what did Apple say when you contacted them with the link that was also provided?


It's not going to go away and you will be unable to use the App Store until the issue has been resolved.

Unauthorized Charges from Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.