huyvqhoang wrote:
Hi there. I am using a 2016 Macbook Pro 13" on MacOS 12.6.6. Recently, I tried booting up Zoom and other video call applications for work but all of them reported not finding a connected camera/webcam. This is strange because the webcam worked just fine a week ago. I have not tweaked with any system settings or folders. There is no physical damage done to my webcam, too. Assuming an error on the apps' part,
I tested again with both Facetime and Photobooth but to no avail.
Restarting my computer and the SMC didn't work. Checking the Systems Information/Hardware/Camera said that there is no camera found (see attached).
https://discussions.apple.com/content/attachment/b4f511ea-5685-48ed-8ce4-44c5b423d262
If not recognized by the System Info as you screenshot clearly shows no ModelID or UniqueID present...
It would point towards a hardware issue...
You can use an iPhone as an alternative— this might be Ventura only, to be honest I am not sure...and see no reference to ealier macOS —which a 2016 does not qualify.
ref: Use your iPhone as a webcam on Mac - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
if it where a software issue the go to— on an Intel Mac would be NVRAM
resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
