You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Was taking a picture and the camera became unresponsive. I have to close it out and start over. I then received a notice that the non apple camera is unsupported. My camera hasn’t been changed and the phone never serviced.
Steph’s iPhone 12
If this message appears, and you haven’t had you camera replaced by an UNAUTHORIZED third-party technician, then there’s an issue with the camera. You should take it in for an examination.
If this message appears, and you haven’t had you camera replaced by an UNAUTHORIZED third-party technician, then there’s an issue with the camera. You should take it in for an examination.
STephANie1245 Said:
"I have not replaced my camera but my phone suddenly thinks I have a foreign camera and doesn’t work properly."
-------
Report this to Apple:
Has this occurred after installing an update? If so, report it as an update bug to Apple Support.
Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.
STephANie1245 Said:
"I have not replaced my camera but my phone suddenly thinks I have a foreign camera and doesn’t work properly.: I’m not sure it has anything to do with updates as it’s not like it updated last night."
-------
Contact Apple Support:
Let Apple know what exactly is occurring here. If you did not update, and this was purchased from Apple, then there is an issue with the configurations of the iPhone. So, ask Apple what you options are to fix this. If you do not get this fixed, then the message will not go away. Screenshare: Perform a screensharing session with the Apple Rep, so they can see this firsthand, form YOUR perspective.
Apple Phone Support:
I’m not sure it has anything to do with updates as it’s not like it updated last night.
I have not replaced my camera but my phone suddenly thinks I have a foreign camera and doesn’t work properly.
