You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

carplay starts and stops with iphone 14 max pro

While driving during a phone call I will hear a loud sound with echo then the car speaker stops working. Other times the screen will just go black other times it disconnects completely and sometimes will restart on its own.

Windows, Windows 6

Posted on Jul 22, 2023 2:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 9:24 AM

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car.


If you need help with CarPlay - Apple Support (IN)

Similar questions

2 replies
Question marked as Top-ranking reply

Jul 22, 2023 9:24 AM in response to MemawS

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car.


If you need help with CarPlay - Apple Support (IN)

Jul 22, 2023 9:29 AM in response to MemawS

Bluetooth interference can potentially cause CarPlay to disconnect due to the disruption of wireless communication between devices. Bluetooth operates in the 2.4 GHz frequency range, which is also used by various other devices such as Wi-Fi routers, microwaves, cordless phones, and even some baby monitors. When multiple devices are operating in close proximity and using the same frequency band, interference can occur.


Here's how Bluetooth interference can impact CarPlay Audio:


  1. When you're streaming music via Apple Music or using external audio to play audio content, Bluetooth interference can disrupt the connection between your device (such as an iPhone) and the Bluetooth speaker or headphones. This interference can result in the audio stuttering, dropping out momentarily, or experiencing poor sound quality.
  2. Bluetooth devices transmit data in packets. Interference can cause some of these packets to be lost or corrupted during transmission. As a result, the receiving device may have trouble decoding the audio correctly, leading to stuttering or delayed responses.
  3. Bluetooth signals can be weakened by interference from other devices operating on the same frequency band. If the signal strength drops significantly, it can affect the stability of the connection between your device and the Bluetooth accessory. This can result in intermittent stuttering as the connection struggles to maintain a consistent data flow.
  4. Bluetooth uses different channels within the 2.4 GHz frequency range to establish connections. When there are many Bluetooth devices in close proximity, multiple connections can create congestion on the available channels. This congestion can cause interference, leading to degraded performance for Apple Music streaming or Siri interactions.


Use a wired CarPlay to avoid disconnection.

carplay starts and stops with iphone 14 max pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.