You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Turning off “Find me” when IPAD won’t turn on

My IPAD AIR 5 has a black screen. Apple repair says I have to turn Find Me off before they send box to send IPAD for repair. What do I do? I’ve tried all the suggested solutions. I can’t turn off anything if I can’t turn the IPAD ON. Icloud says the IPAD IS OFFLINE. HELP


iPad

Posted on Jul 22, 2023 2:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 2:36 PM

Homeonly wrote:

Icloud says the IPAD IS OFFLINE.

If you used iCloud to erase your iPad, even though the iPad is currently offline, that should satisfy the requirement to turn Find My off for this device.

1 reply

Turning off “Find me” when IPAD won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.