Apple Watch 8, view options lock out

My Apple Watch 8 is stuck in view options screen.

The only option being offered so far is to restart the watch.

This gets tiresome when I have to do it on a regular basis - every few days.

When will Apple be providing an update to fix this?

Apple Watch Series 8

Posted on Jul 23, 2023 12:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2023 3:51 AM

You have a situation that I have not seen so there is no fix for Apple to provide.

I would proceed thus:

If behaviour is irrational there is a progressive hierarchy of  remedies.

First make sure you are not using VPN or VPN adblockers or security apps on the iPhone. They can wreak havoc and protect nothing.

Start by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

Then while Watch is restarting, force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


You may also want to make sure the software on the watch and iphone  are both up to date to the same level. Updates are in pairs. eg iOS16.5 and watchOS 9.5 go together

Update your iPhone or iPad - Apple Support first then

Update your Apple Watch - Apple Support 


Test it for a while. If it is still misbehaving...

Unpair and set up again, takes about 20 minutes.

 Unpair and erase your Apple Watch – Apple Support (UK) 


Set up your Apple Watch – Apple Support (UK) 

If no remedy, unpair and setup without restoring the backup. You will lose little.



2 replies
Question marked as Top-ranking reply

Jul 23, 2023 3:51 AM in response to drowningindata

You have a situation that I have not seen so there is no fix for Apple to provide.

I would proceed thus:

If behaviour is irrational there is a progressive hierarchy of  remedies.

First make sure you are not using VPN or VPN adblockers or security apps on the iPhone. They can wreak havoc and protect nothing.

Start by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

Then while Watch is restarting, force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


You may also want to make sure the software on the watch and iphone  are both up to date to the same level. Updates are in pairs. eg iOS16.5 and watchOS 9.5 go together

Update your iPhone or iPad - Apple Support first then

Update your Apple Watch - Apple Support 


Test it for a while. If it is still misbehaving...

Unpair and set up again, takes about 20 minutes.

 Unpair and erase your Apple Watch – Apple Support (UK) 


Set up your Apple Watch – Apple Support (UK) 

If no remedy, unpair and setup without restoring the backup. You will lose little.



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Apple Watch 8, view options lock out

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