iTunes not syncing personal library

Boandzulu,

Unless you have a subscription to iTunes Match or Apple Music, then you must use direct syncing via a USB connection, as described in the "PC" section in here:

Sync your iPhone, iPad, or iPod using your computer - Apple Support

Try that and let us know how it works.

Boandzulu wrote:

The fact that other family iPhones can make a solid problem-free connection to iTunes and mine can't, added to the numerous 'not available in your area' messages, had me thinking Apple was merely expressing its disapproval of my personal library (not paranoid much?).

I very much doubt it.

Nor is there an assumption that your music is pirated. There will be an explanation, but it won't be anything like your current thoughts.

I would try signing out of your Apple account and then sign in again. You may think that my suggestion is irrelevant because it's not iTunes Store purchases that are affected, but:

1. 1. an error, such as the store's computer* thinking the music is from them rather than any other legitimate source, is far more likely than revenge
   2. it's worth trying, you have nothing to lose and all to (possibly) gain

* for the "store's computer ", read that over-used-but-highly-fashionable word, algorithm.

... and here's an example of how computers can "go wrong":

Notice the 1 that I've highlighted.

I didn't put it there, nor did it appear in the editor as I typed it. I did use the auto-numbering feature, which put in the other 1 and the 2.

It will be an algorithm somewhere that put the extra 1 in when it was posted, not a nefarious agent of the underworld.

Of course, it would be a good idea if Apple sorted that bug out (after all this time) as the current situation (whereby what is posted is not what I could see in the editor and not what I intended to be posted) could lead to misunderstanding or misinterpretation. What's worse is that if I opt to edit the post after publishing, that phantom 1 still doesn't appear in the editor.

Anyway, I know think its actually a hardware problem with my phones lightning connector. I'm booked in for a service tomorrow. I'll let you know how it goes.

Thanks again

Boandzulu,

A common cause of problems with Lightning in iPhones is lint accumulation near the contacts. See if you can gently clean it out and perhaps avoid a service visit.