You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kokardzia Author

Level 1

4 points

Face ID not working on iPhone

my face id didn't want to load my face so i could only unlock my phone with a code, i wanted to redo my face id but it didn't work, i couldn't even do it

[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Jul 24, 2023 3:26 AM

Top-ranking reply

Allan Jones

Level 9

72,380 points

Posted on Jul 24, 2023 4:45 PM

Pleas help us help you. Your equipment line says you have an iPhone 6 running iOS 12. No iPhone 6 can support Face ID:

iPhone and iPad models that support Face ID - Apple Support

If you have a newer device, please tell use the model number.

View in context

Face ID not working on iPhone

Similar questions