You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just got a new phone and I’m trying to stop my iCloud from being deleted , how can I stop that?

iPhone 14 Pro, iOS 16

Posted on Jul 24, 2023 2:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2023 2:11 PM

It sounds as if you got some temporary iCloud space so that you would be able to transfer data from your old phone to your new phone. What that message means is that you have 8 days to complete that process before the temporary iCloud space expires:


Use iCloud to transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


See also:


Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support

If you want to keep using that space, you'll need to upgrade to iCloud+:


Upgrade to iCloud+ - Apple Support



3 replies
Question marked as Top-ranking reply

Jul 24, 2023 2:11 PM in response to bryana214

It sounds as if you got some temporary iCloud space so that you would be able to transfer data from your old phone to your new phone. What that message means is that you have 8 days to complete that process before the temporary iCloud space expires:


Use iCloud to transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support


See also:


Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support

If you want to keep using that space, you'll need to upgrade to iCloud+:


Upgrade to iCloud+ - Apple Support



Jul 24, 2023 2:14 PM in response to bryana214

Apparently there’s a misunderstanding.



bryana214 wrote:

I’m trying to stop my iCloud from being deleted

Let’s consider what you might mean by “iCloud”.


Your screenshot indicates that on your old iPhone, you did Settings > General > Transfer or Reset iPhone > Prepare for New iPhone, which causes a temporary backup to be created in iCloud. That backup, which should naturally be used to set up your new iPhone, will be deleted in eight days, which is certainly more than enough time to use it.

I just got a new phone and I’m trying to stop my iCloud from being deleted , how can I stop that?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.