iPhone battery health unknown
Had a issue with charging the phone would not charge at all took back to store and he had to replace the battery and now I’m getting that message.
[Edited by Moderator]
iPhone XS Max, iOS 16
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Had a issue with charging the phone would not charge at all took back to store and he had to replace the battery and now I’m getting that message.
[Edited by Moderator]
iPhone XS Max, iOS 16
Battery Health Unknown is a message that appears when a non-genuine Apple battery has been installed on your phone....or....if a genuine Apple battery was installed, the installation was not done correctly.
Take the phone back to get it fixed.
Verify that the shop is Apple authorized by using this link:
If it turns out that the shop is not Apple authorized, that will unfortunately open up a new large can of worms.
Battery Health Unknown is a message that appears when a non-genuine Apple battery has been installed on your phone....or....if a genuine Apple battery was installed, the installation was not done correctly.
Take the phone back to get it fixed.
Verify that the shop is Apple authorized by using this link:
If it turns out that the shop is not Apple authorized, that will unfortunately open up a new large can of worms.
Was this at an Apple Store?
If the battery was replaced with an unauthorized battery, then the battery health indicator will no longer function.
Battery Health & Charging
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iPhone battery health unknown