iPhone battery health unknown
Had a issue with charging the phone would not charge at all took back to store and he had to replace the battery and now I’m getting that message.
[Edited by Moderator]
iPhone XS Max, iOS 16
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Battery Health Unknown is a message that appears when a non-genuine Apple battery has been installed on your phone....or....if a genuine Apple battery was installed, the installation was not done correctly.
Take the phone back to get it fixed.
Verify that the shop is Apple authorized by using this link:
If it turns out that the shop is not Apple authorized, that will unfortunately open up a new large can of worms.
