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why can't I download a video from a shared album

why can't I download a video from a shared album

iPhone 11, iOS 16

Posted on Jul 24, 2023 11:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2023 11:39 PM

Can you view the video in the album or play it?


There are several possible reasons for being unable to download a video:

  • lack of storage on your device,
  • or an incompatible video format,
  • or the owner may have removed the video from the shared album
  • or there may be a problem with your internet connection or your Apple ID
  • or there has been a temporary problem at Apple's cloud servers. You can check the status of the APlle services here: Apple - Support - System Status



1 reply
Question marked as Top-ranking reply

Jul 24, 2023 11:39 PM in response to missierx

Can you view the video in the album or play it?


There are several possible reasons for being unable to download a video:

  • lack of storage on your device,
  • or an incompatible video format,
  • or the owner may have removed the video from the shared album
  • or there may be a problem with your internet connection or your Apple ID
  • or there has been a temporary problem at Apple's cloud servers. You can check the status of the APlle services here: Apple - Support - System Status



why can't I download a video from a shared album

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