I recently had my subscription stop for non payment. This is the first time I hadn’t paid it for maybe 2weeks. When I repurchased my family account my music was completely gone. All the music I’ve had saved from years of Apple Music just gone. It usually gives me the option to sync my music. Can someone help me? I used the same iCloud account
iPhone (6)
angelkamille wrote:
Oh wow, I wish I read this before purchasing back again. Now, 7 years of curated music all gone. I thought I was going to have it back, since I could not sustain a subscription with work, school and providing for my family. :/ I thought I subsrcibed back to a part of my happiness and memories. What an unfortunate comeback. is this still the same for every one at August 2024? Ive seen fairly recent post, two months ago. T_T
Apple does not save any information about you longer than necessary. This includes Music Playlists you have previously created. It is detailed in their Music Privacy Guidelines.
Legal - Apple Music & Privacy - Apple
The good news is that creating a Playlist is easy and you may even discover new songs along the way.
angelkamille wrote:
Oh wow, I wish I read this before purchasing back again. Now, 7 years of curated music all gone. I thought I was going to have it back, since I could not sustain a subscription with work, school and providing for my family. :/ I thought I subsrcibed back to a part of my happiness and memories. What an unfortunate comeback. is this still the same for every one at August 2024? Ive seen fairly recent post, two months ago. T_T
Apple does not save any information about you longer than necessary. This includes Music Playlists you have previously created. It is detailed in their Music Privacy Guidelines.
Legal - Apple Music & Privacy - Apple
The good news is that creating a Playlist is easy and you may even discover new songs along the way.
Same happened to me, even after renewing my subscription.
Yesterday I found the library sync button, turned to off. I turned it on and ii started to be downloading. Five minutes later I had all my music back, playlists and all!
When the Apple Music subscription is ended, either by lack of payment or cancelling the service, any music downloaded from the service or playlists created are deleted. There is no grace period to keep the music after it is cancelled.
Just a word on this — I’ve had this happen to me before BUT I’ve noticed it is possible to recover playlists that you’ve shared with others, or for which you’ve saved a link. Basically I shared a playlist with someone and then my subscription lapsed and I thought I’d lost it, but then I scrolled through my messages with that person and found the link I shared with them. It still works! The playlist doesn’t show up in my Apple Music account, but it’s there floating around. So I guess if you wanted to avoid losing playlists as a result of subscription lapses, you could just create a share link and save that somewhere. Better than nothing!
Have you already tried to reinstall the app?
jamm8 wrote:
Renting music is a ridiculous option.
The choice is yours. The Apple Music streaming service is no different than Pandora or Spotify. You only get access to the songs while you have a subscription. The obvious benefit is that you can listen to any of the 100 million songs at any time. It is far more economical for many users who would rather have access to this vast library, then purchase the songs individually.
Of course if you are only interested in listening to the same songs on a playlist, you should not be using a subscription service and purchasing the songs is the way to go. The songs you find in the iTunes Store are provided by the owners on the songs and they are the ones that choose where they want to sell their music. Apple is not purchasing the music for the iTunes Store and the songs you see there are provided by the owners of the songs, not Apple.
If you are having trouble transferring your CD's to the iTunes Library, then review this Support Article.
Import songs from CDs into Music on Mac - Apple Support
For assistance in redownloading the songs you have already purchased, review this Support Article.
Redownload music - Apple Support
The one thing you cannot expect from Apple Music or any other streaming service is to be able to download as many songs as you can while you have the subscription and continue to listen to them if you cancel.
cultinc wrote:
Apple music removed my playlists that I created based on music that I purchased on CD. Apple are despicable low-lifes using every trick they can to take money from us.
Your songs are still available on the device you used to import them from the CD. This is likely a PC/Mac since you cannot import music from a CD directly to your iPhone. When you use Apple Music on that PC/Mac, it will make your music available on all of your devices that are also set to Sync Music. Once you cancel the subscription, the music is removed from the other devices just like it was before you signed up for the subscription, but still remain on your Mac/PC. If you are unable to find you Music on your Mac/PC, then contact Apple directly:
Renting music is a ridiculous option. Not only do they erase your library—I just tried to switch payment types and they erased it. So I said NO! NEVER AGAIN! The whole rent thing is crazy. Many people cannot afford it. They are charging us hundreds to thousands of dollars to buy music we have to keep paying over and over to listen to without end to the payments. Then if we don’t keep paying they take the music back. You basically could have spent a thousand dollars for a playlist that is now unplayable and no longer even exists. That U2 or Police album you just spent 500 dollars on is back on the sale shelf at the record store. This rent set up is basically like going to a record store in 1970s buying a ten dollar record album, but you have to pay every month for it over and over without end. After paying a 120 dollars or more a year you don’t own the music and they come to your house and take away your Rush and Police record albums. In 1970’s 80’s 90’s 2000 this repossession of music you paid hundreds of dollars for would have been seen as crazy. It would have been crazy then, and it is crazy now just the same. How many hundreds or thousands of dollars should we pay for an album and then not have access to it? Also Apple has begun to not sell stuff instead they force us to rent. I found a bunch of music I can only rent not buy. So I bought a CD and it is so far impossible to get it on my iTunes library playlist. An iTunes playlist filled with purchased music can also mysteriously disappear. They don’t know where it went. They are beginning to do a sloppy job with the purchased music so they can make us all rent. For sure renting is horrible for consumers. We have to say a collective NO! Sell it to us or forget it.
The main difference here between these streaming subscription services is that Apple deletes your built playlists once you stop or pause payment, whereas Spotify allows you to keep and maintain your built playlists regardless of payment or subscription status.
Therein lies the frustration.
You are correct, Apple deletes the playlists that were created and any downloaded music when the subscription has ended. I guess my music taste changes frequently as I am always creating new playlists and creating one does not seem like a big deal to me. It would seem worse to keep a playlist of songs that you will not be able to listen to since you no longer have a subscription. Maybe providing a 30 day grace period to reinstate the playlist would make everyone happy, but I would not expect that they would hold on to them forever.
gberg1312 wrote:
I just had the same issue and cannot believe that for non-payment for a short time they have deleted my playlists. That took years to build. Shocked?! Is there any way to get them back...?
You will need to create your playlists again. Apple does not hold on to your data if you no longer use the service. At least it is easy to create playlists.
This. The only way to keep/preserve songs &/or albums that you always listen to, is to buy songs &/or albums directly from the iTunes app, then download them onto your phone through Apple Music. You can also create playlists for the songs you bought.
No one owns the songs &/or albums just because people have subscribed through Apple Music.
If you stop your subscription, Apple will punish you and delete all your playlists. This is the only reason I will never buy Apple music again and just stick with Spotify, they do not pull this petty act on their loving customers which always return back to them.
jamm8 wrote:
Also Apple has begun to not sell stuff instead they force us to rent.
Apple isn't forcing you to do anything. You can still buy music from the iTunes Store if you prefer not to subscribe to Apple Music.
Much of my rented apple music library turned out to be not available to buy on iTunes. It can only be rented with an Apple Music subscription. Renting, as I pointed out, is ridiculously expensive. If I pay 11 dollars a month for a year shouldn’t I own something? I want to own something. Not keep endlessly having to come up with more and more money. With the way digital music is going, I would rather go to a store, buy a CD, and have a way to put it on a phone to play it. In the 70’s-80’s if the record store guy came to your house and took back your Blue Oyster Cult record because you had stopped paying every month you would have had a mob problem- Hey that is a nice record collection ya got there too bad if somethin would a happen to it.
Where did my playlist go in my library, everything is gone? How do I recover my music?
