I recently had my subscription stop for non payment. This is the first time I hadn’t paid it for maybe 2weeks. When I repurchased my family account my music was completely gone. All the music I’ve had saved from years of Apple Music just gone. It usually gives me the option to sync my music. Can someone help me? I used the same iCloud account
iPhone (6)
jamm8 wrote:
Much of my rented apple music library turned out to be not available to buy on iTunes. It can only be rented with an Apple Music subscription. Renting, as I pointed out, is ridiculously expensive. If I pay 11 dollars a month for a year shouldn’t I own something? I want to own something.
$11 for unlimited music is expensive? Just buying ONE album will cost that much.
Not keep endlessly having to come up with more and more money. With the way digital music is going, I would rather go to a store, buy a CD, and have a way to put it on a phone to play it.
That’s exactly what I do. I just bought Jordi Savall’s masterfully recorded set of Beethoven’s 9 symphonies performed by Le Concert Des Nations. 6 CDs, about $70. iTunes had symphonies 1 to 5, but was missing the 2nd half of the set, so I bought the CDs from Amazon, imported them into the Apple Music App, and synced them to my iPhone, my iPad, and 3 iPod Classics I keep for old times’ sake.
I don’t subscribe to Apple music; I buy the music I want from either Apple, or CDs from ArchivMusic or Amazon.
I DO subscribe to Idagio.
I woke up today to find an out about 5 years worth of curated playlists gone from my phone. All my subs were current when I checked on my phone I had a frozen CC for payments and had it debuted. Charged from both accounts and no music on my phone. They only thing I was left with were about 20 albums I purchased in 2018. I’ve had similar issues with iCloud and lost years of photographs. Just a nightmare given the amount of money I have spent of the past 15 years. Beyond disappointed with customer service today and overall Apple experience.
I have been looking for a solution and it is impossible. I called Apple support and they said, "Oh, we didn't know that was possible, because we always pay for our subscriptions."
Yes, that was very hypocritical of them.
Jerblanc72 wrote:
Had the same thing happen to me…
years of curated songs and playlists gone because of a banking misunderstanding..
I won’t be continuing with I tunes after this BS👎🏻👎🏻👎🏻
No problem with the bank though? I guess it is a good thing that it was not for Car Insurance, Medical Insurance, or a Life Insurance policy that got cancelled due to a bank misunderstanding.
I had playlists created from before apple music even existed. So, how does Apple feel the right to erase those too? I am EXTREMELY disappointed in Apple right now. I restarted my subscription and my playlists are all still gone!!!!!!!!!! You guys are low for this. Whoever's idea this was should be fired.
Apple Music removed all my playlists once I cancelled my subscription. These are playlists that use all my own music (from CDs). I have not "rented" any music from Apple.
Apple, you are a disgrace. How dare you!
Oh wow, I wish I read this before purchasing back again. Now, 7 years of curated music all gone. I thought I was going to have it back, since I could not sustain a subscription with work, school and providing for my family. :/ I thought I subsrcibed back to a part of my happiness and memories. What an unfortunate comeback. is this still the same for every one at August 2024? Ive seen fairly recent post, two months ago. T_T
Cynthia1010 wrote:
What did you do to my music library. Its half gone. If you billed me i would have paid. Put it back
No one here in this user-to-user forum did anything with your music library. Nor can we put it back. I suggest that you read this thread from the beginning to see if there is anything that helps. If there isn't, I think you should start your own thread as this one has been dormant for a while.
Haven’t tried that, let me try
I just had the same issue and cannot believe that for non-payment for a short time they have deleted my playlists. That took years to build. Shocked?! Is there any way to get them back...?
Had the same thing happen to me…
years of curated songs and playlists gone because of a banking misunderstanding..
I won’t be continuing with I tunes after this BS👎🏻👎🏻👎🏻
Apple music removed my playlists that I created based on music that I purchased on CD. Apple are despicable low-lifes using every trick they can to take money from us.
Thank you for sharing. Ive already understood theyre gone. curating playlists for years does would take time again. Also I do not have a good memory to recollect all the songs I listened.
What did you do to my music library. Its half gone. If you billed me i would have paid. Put it back
angelkamille wrote:
Oh wow, I wish I read this before purchasing back again. Now, 7 years of curated music all gone. I thought I was going to have it back, since I could not sustain a subscription with work, school and providing for my family. :/ I thought I subsrcibed back to a part of my happiness and memories. What an unfortunate comeback. is this still the same for every one at August 2024? Ive seen fairly recent post, two months ago. T_T
Apple does not save any information about you longer than necessary. This includes Music Playlists you have previously created. It is detailed in their Music Privacy Guidelines.
Legal - Apple Music & Privacy - Apple
The good news is that creating a Playlist is easy and you may even discover new songs along the way.
Where did my playlist go in my library, everything is gone? How do I recover my music?
