I have an i phone 6 plus i forgot my password but it wont let me connect to itunes because i need to unlock the phone so it could connect to my PC
it says to connect to itunes but i cant
Earlier iPhone models
it says to connect to itunes but i cant
Earlier iPhone models
Hello,
It appears you may have a disabled mobile device or forgotten device passcode. You can use a computer to reset your device --> If you forgot your iPhone passcode - Apple Support .
Read the support article for full information. You can also watch the 5 min. 16 sec. video "How to restore your iPhone if you forgot your passcode" at https://www.youtube.com/watch/7s8-zLG9ySQ
This will result in erasing the iPhone. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Here are resources if you are prompted for your username and password and have forgotten them:
If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use.
If you forgot your Apple ID password - Apple Support
If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs.
If your computer doesn't recognize your iPhone, iPad, or iPod, click here --> If your computer doesn't recognize your iPhone or iPad - Apple Support
Hello,
It appears you may have a disabled mobile device or forgotten device passcode. You can use a computer to reset your device --> If you forgot your iPhone passcode - Apple Support .
Read the support article for full information. You can also watch the 5 min. 16 sec. video "How to restore your iPhone if you forgot your passcode" at https://www.youtube.com/watch/7s8-zLG9ySQ
This will result in erasing the iPhone. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Here are resources if you are prompted for your username and password and have forgotten them:
If you forgot your Apple ID email address or phone number - Apple Support Note that typically this is an email address you use.
If you forgot your Apple ID password - Apple Support
If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs.
If your computer doesn't recognize your iPhone, iPad, or iPod, click here --> If your computer doesn't recognize your iPhone or iPad - Apple Support
I have an i phone 6 plus i forgot my password but it wont let me connect to itunes because i need to unlock the phone so it could connect to my PC