Can't preview some songs in iTunes Store

I have restarted my computer, but when I open iTunes and try to preview songs some songs do not preview and just spin with the stop sign in middle. Not all songs either, just some won't play preview and seem stuck when clicking play for the preview. Any thoughts?

Windows, Windows 6

Posted on Jul 26, 2023 8:55 PM

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Posted on Sep 6, 2023 12:28 PM

Since the last iTunes update (12.12.9.4) I haven't been able to play song previews either - Windows 11 laptop.


I have: restarted the computer, reinstalled the program, disabled Apple Music, reset my router, tried from another location, tried it with a VPN, tried it without a VPN, turned off the firewall, turned on the firewall, disabled anti virus, enabled anti virus, had a friend try on their computer (didn't work for them either), had the friend sign out and sign in as me (didn't work), I signed in as a friend (didn't work), signed in on another computer (didn't work), had a friend use their OLD non-12.12.9.4 version of iTunes - and it worked.


It is an iTunes problem.

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Can't preview some songs in iTunes Store

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