Can't connect to Apple Servers

kingValk wrote:

I want to wipe a macbook in my possession as I want to return it clean.

I cannot sign out of my 'apple id' account as that's supposedly a prequisite to using the reset feature I'm hard stuck.

When attempting to sign out, the macbook fails to 'authenticate' with Apple servers, including a 7005 error

Even simply trying to disable 'find my mac' returns 'There was an error connecting to the Apple ID server' so I can't do anything on my mac related to cleaning/resetting it.

Is there any way to just force the reset past all the account stuff? Yes, I have tried Safe mode, multiple networks, multiple restarts, iCloud successfully signed out but the other parts of the account are broken and/or stuck.

You do not say what exact Mac is this...not all Macs support the erase feature..

Can you sign in here(?)— Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

ref: What to do before you sell, give away, trade in, or recycle ...

Use Erase All Content and Settings

This feature requires Monterey or later and a Mac with Apple silicon or the Apple T2 Security Chip.

ref: Erase your Mac and reset it to factory settings

For people having trouble with iphones thot “can’t connect to the server” the culprit in my case was the advanced settings in Safari. I turned them all off and my problem was solved. To do so, I went to settings, then Safari, then “advanced”and then to “Experimental Features”. I turned them all off and the problem went away!! SHAME ON Apple FOR LARDING OUR IPHONES UP WITH 173 FEATURES IN THIS CATEGORY. The standard setting enables about 90 of these and each and every one of these features taxes the **** out of the iphone and plays havoc with trying to connect to the ATT server!!

<< cannot connect to apple server >>

When signing in to a Mac, the login credentials required are the userID and password of a user (or the only user) on the computer, and are local to the computer and are NOT your Apple-ID Credentials. No internet connection or connection to any Apple server is ordinarily required.

I have a very old Mac book that was given to me by my sister, however when trying to sign in it displayed cannot connect to apple server. What could be the problem??? Should I buy a new laptop?