Unable to use Zee5 even with active subscription

My account history shows the active Zee5 subscription, however I am unable to use the app. While on Zee5, it throws an error “no active subscription” how do I resolve this issue please?

iPhone 12, iOS 16

Posted on Jul 27, 2023 3:25 AM

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Question marked as Best reply

Posted on Jul 27, 2023 3:34 AM

How to contact a third-party app developer


If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



1 reply
Question marked as Best reply

Jul 27, 2023 3:34 AM in response to Lnagrajsharma

How to contact a third-party app developer


If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



Unable to use Zee5 even with active subscription

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