You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac only turns on when plugged in.

Hello,

My MacBook Air 2017 turns on only when it is plugged in. Once it turns on, it operates normally, whether it is plugged in or not. I tried resetting my SMC and still no luck. My Cycle count is 712 and the condition is normal.

Hemanth’s MacBook Air

Posted on Jul 27, 2023 3:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2023 4:06 AM

Try and charge the battery for a prolonged period of time to see if the issue persists.


You might want to see this link and follow the instructions provided to see if that will help you solve the issue

If your Mac battery won’t charge – Apple Support (UK)


1 reply

Mac only turns on when plugged in.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.