I forgot my apple id and password and now it’s locked it said iphone lock to owner i am the owner and i forgot it is there any way to unlock and put new apple id

I had a 13 pro max that i give to my parent i and they forgot the apple id and password they create a new one but they forgot it and i also create for them too but i forgot so what is the best way to do to use the iphone again

Posted on Jul 27, 2023 8:13 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2023 8:15 AM

Is it possible you are logged into any other Apple devices using that same Apple ID and password? If so just go to the settings in that device, your name at the top, password & security and change the password there. 


Try Account Recovery. Go to iforgot.apple.com to start the process. Please see this article: How to use account recovery when you can’t reset your Apple ID password - Apple Support


If that doesn't work then you'll have to do an activation lock removal. Please see this article, review, and click the link at the bottom to start the process. Keep in mind you'll need proof of purchase for Apple to remove the Apple ID from the device. Once Apple removes the activation lock you'll have to restore it to factory settings. See the following articles: 




How to remove Activation Lock - Apple Support




Restore your iPhone, iPad, or iPod to factory settings - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 27, 2023 8:15 AM in response to arvin1923

Is it possible you are logged into any other Apple devices using that same Apple ID and password? If so just go to the settings in that device, your name at the top, password & security and change the password there. 


Try Account Recovery. Go to iforgot.apple.com to start the process. Please see this article: How to use account recovery when you can’t reset your Apple ID password - Apple Support


If that doesn't work then you'll have to do an activation lock removal. Please see this article, review, and click the link at the bottom to start the process. Keep in mind you'll need proof of purchase for Apple to remove the Apple ID from the device. Once Apple removes the activation lock you'll have to restore it to factory settings. See the following articles: 




How to remove Activation Lock - Apple Support




Restore your iPhone, iPad, or iPod to factory settings - Apple Support


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I forgot my apple id and password and now it’s locked it said iphone lock to owner i am the owner and i forgot it is there any way to unlock and put new apple id

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