Apps not downloading

i have my son added to my family set up account, his iPad is not letting him download apps nor asking me to approve them or deny them.

iPhone

Posted on Jul 27, 2023 10:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2023 10:34 AM

Hi April6918,


Thanks for posting in Apple Support Communities.


We understand your son can't download apps and you're not getting notifications to approve or deny them. You want to make sure that you have Ask to Buy enabled on your device.


On your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name. 
5. Ask to Buy is located below Screen Time.
6. Turn on or off Require Purchase Approval. 

Approve what kids buy with Ask to Buy - Apple Support


He can complete the steps provided in If you can’t download or update apps on your iPhone or iPad - Apple Support to address apps not downloading.


Regards.


1 reply
Question marked as Top-ranking reply

Jul 28, 2023 10:34 AM in response to April6918

Hi April6918,


Thanks for posting in Apple Support Communities.


We understand your son can't download apps and you're not getting notifications to approve or deny them. You want to make sure that you have Ask to Buy enabled on your device.


On your iPhone, iPad, or iPod touch
1. Open the Settings app.
2. Tap your name.
3. Tap Family Sharing.
4. Tap your family member's name, then tap Ask to Buy. In iOS 15 or earlier, tap Ask to Buy then tap your family member's name. 
5. Ask to Buy is located below Screen Time.
6. Turn on or off Require Purchase Approval. 

Approve what kids buy with Ask to Buy - Apple Support


He can complete the steps provided in If you can’t download or update apps on your iPhone or iPad - Apple Support to address apps not downloading.


Regards.


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Apps not downloading

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