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Charged for app that I unsubscribed to

Hi, I downloaded an app a couple of months ago, and because it wasn't helpful, I unsubscribed. Under my subscriptions on my Apple ID this app doesn't even show up. When I log in to check my subscriptions and payment history, the app doesn't show that it charged me. But still, I have been charged, twice, for this app that I have unsubscribed to and doesn't even show under my subscriptions under my Apple ID. When I tried to dispute the transaction with my bank they needed the exact date I unsubscribed, but unfortunately, I don't recall and it doesn't show under my account. I tried calling the company, and they aren't getting back to me. How can I go about getting my money back?

Posted on Jul 27, 2023 11:01 AM

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Posted on Jul 27, 2023 11:10 AM

Contact Apple online using this page ➔ Choose your country or region - Official Apple Support Select your country, then a product. Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support


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Charged for app that I unsubscribed to

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