iPhone 11 call volume very low

When I use my iPhone's built in speaker to make or receive a call, the volume is very low. It works fine on "speaker phone" and in the car using Blue Tooth. I have tried to adjust the volume during the call and the increase is barely perceptible. I have tried to reboot the phone with no effect. I have tried to toggle the mute button (I keep the mute off) with no success. I have tried toggling the "switches in "Sounds and Haptics" in Settings and no success. Does anyone have any ideas, or should I just go to Apple Store?

iMac, OS X 10.11

Posted on Jul 27, 2023 10:38 AM

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Posted on Oct 24, 2024 5:41 AM

Electric Toothbrush 1 maybe 2 minutes brushing over the earpiece speaker grill at the top of phone.

I had very low call volume on 11 pro max, at first I thought I might have a hearing deficit. I tried every software tweak I could find. I was about to purchase a new phone, then decided to research low call volume one last time. I was skeptical of the electric toothbrush fix, but it worked! It's almost now too loud now, I now tend to back off the volume to around 3/4 level. I was truely shocked that it's now fixed. It wasn't an Apple conspiracy after all.

Some people say they use a wet electric toothbrush, I just used a dry brush.

50 replies

May 24, 2024 12:46 AM in response to rtovarjr

Hello Apple Care,


With every update from Apple, the volume of the iPhone 11 decreases. Recently I updated the patch and the current iOS version is 17.5.1, the volume has decreased drastically. Please confirm that you are forcing us to upgrade the phone to a newer version of the iPhone.


I observe many problems with volume and it is quite difficult to hear the voice when moving in open areas, especially in traffic.


Jul 26, 2024 6:58 AM in response to rtovarjr

I am having the same issue as everyone, except my phone is brand new (refurbished). The reason I got this new iPhone 11 is because I had an iPhone 8 and was experiencing the EXACT same issue. So it is definitely a software issue


The last two apps I have downloaded have been the Pogo Pass app and the Microsoft Authenticator app. Does anyone else have these apps? I'm thinking maybe it's an app that is messing things up.

Nov 12, 2024 3:33 PM in response to rtovarjr

Has there been any resolution to this? My husband has medical issues and needs to be able to communicate with his doctors. His phone is in perfect condition and there should be no reason he can’t hear his calls. They work find if using a AirPod but it’s so dim when he is on his phone. Any help in this would be greatly appreciated. He should not have to pay extra to switch service or upgrade a perfectly good condition phone.

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iPhone 11 call volume very low

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