My iPhone 12 promax screen dims

My iPhone 12 promax dims several layers down in bright light, even in the shade. Particularly annoying when using for GPS  motorcycling on a bright day. Apple store did all they can, even replaced things. Help!

iPhone 7 Plus, iOS 13

Posted on Jul 27, 2023 10:48 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2023 10:47 AM

Hello Easy108,


It seems that behavior is expected if your iPhone's interior temperature of your device exceeds the normal operating range. You can view more information in the bullet points below found in the article here: If your iPhone or iPad gets too hot or too cold


"If the interior temperature of your device exceeds the normal operating range, you might notice these changes:


  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features."


Also found in the same guide these things can happen when:


"Avoid these conditions and activities because they might change the performance of your device:

  • Leaving your device in a car on a hot day.
  • Leaving your device in direct sunlight for an extended period of time.
  • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps."


If you have additional concerns reach out to Apple Support directly using the link here: Get Support



Best.

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1 reply
Question marked as Top-ranking reply

Jul 28, 2023 10:47 AM in response to Easy108

Hello Easy108,


It seems that behavior is expected if your iPhone's interior temperature of your device exceeds the normal operating range. You can view more information in the bullet points below found in the article here: If your iPhone or iPad gets too hot or too cold


"If the interior temperature of your device exceeds the normal operating range, you might notice these changes:


  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features."


Also found in the same guide these things can happen when:


"Avoid these conditions and activities because they might change the performance of your device:

  • Leaving your device in a car on a hot day.
  • Leaving your device in direct sunlight for an extended period of time.
  • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps."


If you have additional concerns reach out to Apple Support directly using the link here: Get Support



Best.

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My iPhone 12 promax screen dims

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