You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: RyB21
RyB21 Author
User level: Level 1
4 points

One of my airpods not being recognized by charging case or phone

The left airpod stopped working the other day. I tried to clean the end points with a clothe, but it is not recognized by the charging case or my iPhone. Every now and then (rarely) if I reboot holding the button for 15 seconds it will recognize the airpod, but the next day, nothing- besides being annoying, it also is always uncharged for obvious reasons.


I was wondering if the charging mechanisms at the bottom of the case were to blame, however, it doesn't explain why it sometimes can be recognized. Can iphone detect an airpod when it has no charge? I believe it can.


Any ideas?


Posted on Jul 27, 2023 11:45 AM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
196,437 points

Posted on Jul 27, 2023 9:24 PM

Continued from my previous reply.


RyB21 Said:

"One of my airpods not being recognized by charging case or phone"

-------


Troubleshooting AirPods Connectivity:


Start Here: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


Other Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
196,437 points

Jul 27, 2023 9:24 PM in response to RyB21

Continued from my previous reply.


RyB21 Said:

"One of my airpods not being recognized by charging case or phone"

-------


Troubleshooting AirPods Connectivity:


Start Here: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


Other Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

Reply
User profile for user: TheLittles
TheLittles
User level: Level 10
196,437 points

Jul 27, 2023 9:23 PM in response to RyB21

RyB21 Said:

"One of my airpods not being recognized by charging case or phone"

-------


Troubleshooting AirPods Charge:

A. Always have a Full-Charge: Charge your AirPods with Charging Case and Learn About Battery Life - Apple Support.


B. Visit Apple Support links:


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Also, Clear Out Earwax: How to clean your AirPods and EarPods - Apple Support


Troubleshooting AirPods Connectivity:

Refer to my following reply.

Reply

One of my airpods not being recognized by charging case or phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up