LOST/STOLEN IPHONE 12 PRO MAX

nneka148 Said:

"LOST/STOLEN IPHONE 12 PRO MAX: My Iphone 12 pro max was stolen on 22nd July 2023 in Abuja, federal capital territory, i have been trying to get it since then and nothing has been working, I have been using find my on my Mac book, but it has not provided a definite location of the phone, please I need help on how to get back the phone."

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Troubleshooting a Lost iPhone:

I. Secure your Account:

Having Been Lost, Do Two Things:

A. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

B. Consider Modifying your Credentials:

Having been lost, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

II.Locating This:

Whoops!

Troubleshooting a Lost iPhone

Find My can only be enabled directly on the iPhone. It cannot be enabled elsewhere. So, is it enabled on the iPhone? IF not, you'd have to do so the olde fashioned way: Backtrack your location.

So, what to Try:

• Dial it: See if it is heard ringing

• Ask Local Authorities: See if it has be hanged over.

• Text It: Ask whomever has come across it, to contact you.

• Ask Someone: See if someone you know (i.e. Friend, or Family Member) if that came across it.

• Backtrack your Locations: If you are at a coffee shop, or a library, stop by and see if it was safely placed aside.

The phone may be gone for good. You may be lucky enough to get a location update or not – it all depends upon whether the phone has power and connectivity to report its location.

However, if you had Find My turned on, marked the phone as Lost, and are careful not to remove the phone from your device list, you can at least make its theft unprofitable for the thieves/fences or their customers.

If you get messages from "Apple" saying that they have found your phone, do not respond. Those messages are from criminals who realize they have a "brick" and want to trick you into divulging your Apple ID and password or into removing the phone from your device list so they can make the phone work (for their benefit, not yours).

Likewise if you get messages from anyone else who claims to have found the phone, but wants to know details of how to unlock it; or wants you to remove it from your device list. Don't fall for such scams.

What to do if your phone is lost or stolen.

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

I'm sorry your iPhone was stolen. Unfortunately Find My is the only way to locate a device. If you're not getting anywhere with that, there's nothing else that can be done. Apple cannot track it for you. I would advise contacting your local authorities and report your device as stolen.