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my phone froze. cannot shut it either... no apps work.. not even the shut the phone buttons work

my iphone 12 max pro just nfroze and i cannot operate... i cannott close it using shut buttons also. siri says it is on it... and i dont know what to do

iPhone 12 Pro Max, iOS 16

Posted on Jul 28, 2023 2:35 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2023 4:46 AM

If you have tried the suggestions in the link above your post and nothing has worked, then please do what it suggests at the bottom of the page. I’ve copied it here:


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Contact Apple Support to set up service.

1 reply

my phone froze. cannot shut it either... no apps work.. not even the shut the phone buttons work

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