The tracking tab in the settings app is greyed out and I don’t know why. I’ve looked at things and it says I I’m under age, I’m over 18 and it still is greyed out. What should I do?
iPhone 12 Pro, iOS 16
Click on this link to learn what it means 'If an app asks to track your activity' --> If an app asks to track your activity - Apple Support
"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including:
For users with child accounts or under age 18 by birth year, signed in with their Apple ID*"
Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as suggested in this topic --> App Tracking Age Requirements Issue - Apple Community
If you wish to ask Apple about this:
Choose your country or region - Official Apple Support
Click on this link to learn what it means 'If an app asks to track your activity' --> If an app asks to track your activity - Apple Support
"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including:
For users with child accounts or under age 18 by birth year, signed in with their Apple ID*"
Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as suggested in this topic --> App Tracking Age Requirements Issue - Apple Community
If you wish to ask Apple about this:
Choose your country or region - Official Apple Support
Are you in family sharing? Ask the head of the family if your age is set up correctly in family sharing
I just checked, I’m not in any family sharing.
The tracking tab is greyed out even though I’m over 18. Can I fix this?
