HomePod won't factory reset

My original HomePod was showing as Installing in the home App. It couldn't talk to any HomeKit accessories. I Removed it from the Home App successfully. Then I tried a factory reset by unplugging for 10 seconds , Plugging it back in, and holding the top with a finger. It beeps but never shows a red light. It's no longer in the home app. It still can play music from my library. It thinks it is connected to the home because it tries to perform commands but claims the accessories are not responding. There is a HomePod mini acting as hub, that works fine. iPhones also work fine


How do I get it to factory reset?

HomePod

Posted on Jul 29, 2023 7:52 AM

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Posted on Dec 15, 2023 3:55 PM

I keep hearing that 17.1 broke some of the HomePods. Isn't there some kind of responsibilities from Apple on this matter ? I had to buy a brand new one to regain control of my home. I unplugged mine for weeks, replugged it and nothing happened.

50 replies

Mar 12, 2024 12:46 PM in response to AngularGyrus

1.) Finally tried unplugging it for at least 24 hours (not sure what this does), then plugged in and added as new. Worked fine ever since.


2.) Another that was within warrantee; sent in for factory check and they replaced it free of charge.


3.) Yet another one that wouldn't work outside of warrantee period, but after taking it into the local Apple store it was found to be defective and Apple replaced it free of charge.


Note:, after owning about 10 of these, the remaining 8 have been trouble free for at a few months now.


Apr 16, 2024 6:31 PM in response to turingtest2

Ahhhhhh….HomePods. SIRI does not indicate that the device is resetting. The device simply does its three beeps and then the drama begins. Will it or won’t it? How long does it really take? What is the problem…this time. Was it: Update? The eclipse? A solar flare at just the wrong time? Time to try the phone support crew. Otherwise, return them…..time is always precious. Done that, been there. I haven’t solved this curious issue. April 2024.

May 14, 2024 8:53 AM in response to jimleo

So add me to the list of unhappy HomePod owners. After I attempt to reset (unplug, 10 sec, plug in, 10 sec, hold until red) the device eventually goes dark, then later starts flashing white, and randomly makes the bong sound. It actually appears (sometimes) on my phone to setup, but without the display on top in the right mode, it cannot go forward. SUPER frustrating.


Mine worked fine until 17.5 (maybe, could have been before).


Any solutions? Apple not providing any support?

HomePod won't factory reset

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