HomePod won't factory reset

Ahhhhhh….HomePods. SIRI does not indicate that the device is resetting. The device simply does its three beeps and then the drama begins. Will it or won’t it? How long does it really take? What is the problem…this time. Was it: Update? The eclipse? A solar flare at just the wrong time? Time to try the phone support crew. Otherwise, return them…..time is always precious. Done that, been there. I haven’t solved this curious issue. April 2024.

I’ve been successful with factory resetting 4~5 times over past 4 years. This time nothing after following procedure explicitly. …unplug, replug, 10 secs, white light, red light, finger, 3 beeps ….(hopeful) then nothing. So after Homewood knew all my contacts, podcast preferences, directions, which shops I use plus listened to all our conversations, it’s got enough out of me so nothing left but to self imploded. kcuf!

I think they’re wired to expire after a certain time, or after a certain amount of resets. Home environment same, haven’t given it any extra tasks. An observation : noticed lately it wasn’t able to connect to internet even though every other device can. I can only think it’s fatiguing, Apple’s way of saying “buy our next model” ❤️‍🩹 + 😖🤬😡

So add me to the list of unhappy HomePod owners. After I attempt to reset (unplug, 10 sec, plug in, 10 sec, hold until red) the device eventually goes dark, then later starts flashing white, and randomly makes the bong sound. It actually appears (sometimes) on my phone to setup, but without the display on top in the right mode, it cannot go forward. SUPER frustrating.

Mine worked fine until 17.5 (maybe, could have been before).

Any solutions? Apple not providing any support?

Update: I unplugged it for a month. I fired it up today, and things are in the same state. Get a red light, put finger on it, and eventually red goes out. Then it comes back and flashes white for a while, then makes its beautiful BONG sound, then repeats.

This really feels like a software bug. I have let it run for an hour, and it seems to follow a pattern. Super frustrating that our friends at Apple are ignoring this (and other) threads.

How frustrating. If it gets as far as complaining about Internet access then it hasn't gone into the reset procedure as it should have done.

tt2

Did you try plugging it into a Mac? It should show up in the Finder sidebar and you can factory reset it from there.

The home pod 2 ( larger one )doesn't plug in . If it does please show me

also until update 17 they automatically updated . This was the first time it didn't

I just wanna say I’m really unhappy and unsatisfied with my home pod.

I like the six that I have that work. Less impressed with the one that died, but such is life. Use Feedback - HomePod - Apple to share your thoughts with Apple.

tt2

I have 6 homepod gen 1's. The 17.1 update killed two of them. Not great QA coming from Apple nowadays... smh

Unfortunately that didn't work for me - tried the cycle many times

Why can’t you offer a suggestion instead asking did you follow the directions because I have and it’s not working

same

Works on my phone but not my mothers