HomePod won't factory reset

This method worked for the HomePod mini here too that was bricked and now reset and working on HomeKit.

Agreed!!! This is the only thing that worked for me. Thanks !!

Anyone figure this out? I just ran into the same problem with my first gen HomePod. Apple Store says it’s a hardware issue and basically blew me off. Something seems fishy here.

I’m having the same issue with mine. It just won’t go into reset mode. 🥴

I’ve been wrestling with it for days now. Just decided to order a new one.

Sucks.

I'm there too. To be honest, I'm just about there with "ALL" of their chit at this point.

This problem kicked my *** for a while. Below is a paste from a TuringTest2 post above. The 10 second thing after plugging in was clutch:

Reset HomePod or HomePod mini

1. Unplug HomePod or unplug the power adapter for HomePod mini. Wait 10 seconds, then plug HomePod back in.
2. Wait 10 seconds, then touch your finger to the top of HomePod and hold it there.
3. The white spinning light will turn red. Keep your finger down. 
4. Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.