HomePod won't factory reset

Have you tried leaving it unplugged for 24 hours? I had the same frustration, until the Pod was left cold and dormant for 24 hours, then like magic it works again, flawlessly.

you can reset Homepod with macbook or pc

plug your home pod to macbook

then open the finder after that you see homepod option in the list , then you should enter to hompod page in finder, and click the Restore Homepod ,<3

home pod is usually set to automatically UPDATE . However after the 17.1 update recently older pods won't reset using unplugging and pressing. It will only respond to a point then flash the volume up and down .

resolve by repeating: unplug 10 sec. Plug in press until you have a white then red light . Stop 🛑 and unplug plug in and press after 10 and the pod will connect long enough to go into home app and press update. Repeat this process until the pod no longer says downloading then installing. It took me 5 restarts to the white / rainbow light to achieve the update .

Good morning. I am having problems understanding your instructions. My HomePod (1st Gen) started (last week) replying to every command with "there is a problem with your account...", and once I repeated the command, it worked the second time around. Then it started giving me problems with Apple Music, stopping after a couple of songs. Tried to reset it from the Home app, did not repond, so I decided to remove it from the app and reset it. Was able to remove it from the app, but was never able to reset it. Once unplugged for 10 sec, I put my finger on top for few seconds, it turns red but forever. No message "it will reset", no 3 beeps, nothing. I tried several times (like 30), does not work. Went to Apple, they said it is dead and there is nothing to do. I am 95% sure that it has to do with the 17.1 update. Anyone know how to resolve ? Tks

Yes.. 17 update bricked my HomePod 1. Took it to Apple Store plus hours on the phone. Apple insist it’s an hardware issue. Problem that I told them is how would anyone know it’s an hardware issue if no one opened up.

It’s 1/15/24 still waiting on two Apple reps to return with update.

good luck

Same problem.

Mini removed from HomeKit, and unplugged, but when plugged in won’t reset. It Reconnects to iTunes music and will play music from iPhone and iTunes controlling it that way, although will not reconnect to HomeKit nor reconnect to the other 5 minis on same WiFi. Suggestion?

Find my past solution posted some months ago . I had 2 one was working the other was not connected or resetting. Read my previous answer and remember every time I was able to go through the steps the home pod updated a little more each time .

If it's a gen 1, then I don't think there's anything you can do, assuming you've already tried the steps described earlier in this thread and assuming the Homepod is no longer covered by AppleCare. If it can't start up, it can't get online to download an update, and it has no other way of connecting to anything (really stupid design flaw). And I doubt Apple will do anything about it.

Didn’t work for me. Tried so many times, waiting different amounts of times, holding my finger for really long and nothing. It’s such a shame because the HomePod was great in terms of sound quality and there was nothing wrong with it physically.

sadly this doesn't work, the light turns red and I can keep my fingers on there for hours, Siri doesn't say **** and there is also no beeps. I am pretty frustrated because I am sure it is no hardware issue, just the software which destroyed it.

1.) Finally tried unplugging it for at least 24 hours (not sure what this does), then plugged in and added as new. Worked fine ever since.

2.) Another that was within warrantee; sent in for factory check and they replaced it free of charge.

3.) Yet another one that wouldn't work outside of warrantee period, but after taking it into the local Apple store it was found to be defective and Apple replaced it free of charge.

Note:, after owning about 10 of these, the remaining 8 have been trouble free for at a few months now.

Ahhhhhh….HomePods. SIRI does not indicate that the device is resetting. The device simply does its three beeps and then the drama begins. Will it or won’t it? How long does it really take? What is the problem…this time. Was it: Update? The eclipse? A solar flare at just the wrong time? Time to try the phone support crew. Otherwise, return them…..time is always precious. Done that, been there. I haven’t solved this curious issue. April 2024.