Iphone 13 Pro Max Display white after software update

I am writing to express my frustration with my iPhone 13 Pro Max. After a recent software update, the display turned white and has not been functioning properly since. I have contacted Apple support regarding this issue, but was informed that I would not be eligible for a free replacement.


I am extremely disappointed with this response, as I believe that this issue is a result of the software update and not due to any fault of my own. I have been a loyal Apple customer for many years and have always trusted in the quality and reliability of your products.


I would appreciate it if you could review my case again and consider offering a different solution. I believe that I deserve a replacement for my iPhone 13 Pro Max, as I have not been able to use it properly since the software update.


iPhone 13 Pro Max

Posted on Jul 30, 2023 2:30 AM

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Jul 30, 2023 2:42 AM in response to neel108

Did you try a force restart? also fill out the feedback form, if there are a lot of users with similar issue (there is), they might do something about it. Feedback - iPhone - Apple


My iPhone 13 Pro Max 256GB Sierra Blue suddenly stopped working, and I tried all troubleshooting steps, but it remains unresponsive. The Apple Support advisor said that electronic devices can malfunction, and also asked me if I intended to use the device forever. and then gently asked me to pay $900 for a replacement. there are a lot of similar issues with iPhone 13 Pro/Max as per my research on the internet and the community.


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Iphone 13 Pro Max Display white after software update

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