You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Certain keys on M2 Mac Air not responding

I recently brought a refurbished M2 13' Mac Air which was working completely fine until around a week after I got it. Certain keys on the left side of the keyboard: the return, forward slash, square brackets and f11 and f12 keys would stop working for a little bit and then come back. But now, for around 30 hours, they've been completely unresponsive. I tried all the tips on youtube, made the key repeat rate fastest, etc. and nothing has worked.

Alexander’s MacBook Air

Posted on Jul 30, 2023 3:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2023 3:28 AM

This seems like a hardware issue with the keyboard to me. Please Contact - Official Apple Support to get further support on this issue


1 reply

Certain keys on M2 Mac Air not responding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.