Spectrum Repeated Signin

Got a competent person from Spectrum to listen to my problem. He understood my problem and saw quickly that their Security had flagged my account for ‘suspicious’ activity. They were requiring I change my password, so I was getting these interruptions to get me to change the password.

if I hadn’t got the tech help, I would never have known there was a need to change my password.

we changed the password, then problem gone.

Tech was savvy enough to create an alert for their customer service team to figure out how to inform subscribers they need to do this.

thanks for your help. not clear to me how Spectrum-Apple will get this fix done.

Will give it a try. Reinstall the Spectrum app.

Seems to have worked. Time will tell, but I learned to Reload the offending App in the process.

thanks.

The Spectrum seem to be unaware of this problem. On their site the ask me to use familiar sites or email from previous interactions on other apps. But my ID AND password works only as a new login. The system isn’t storing my info, because next time I start Apple TV and attempt to use Spectrum, I am asked to login once again.

The latest from Spectrum is they don’t have a way to keep subscribers logged on when using Apple TV. So it’s not a problem they can solve.

no suggestion that I update the App.

Seems it’s related to Apple’s latest security update for ALL devices.

Can’t understand if it’s a Spectrum problem or a problem with Apple security xx

How do I force quit the Slectrum app on Apple TV?

Unfortunately after 10 minutes it starting an extended buffering, then the login reappears.

signing in automatically won’t work cause it doesn’t recall my Spectrum login anymore…

definitely a pain.