Cannot Send Message: MMS Messaging needs to be enabled to send this message

So I had an IPhone 11 for multiple years and then last year it stopped working with group messaging or sending gifs/pictures/video messages unless they were through iMessage.


The only thing that I can think of that caused this was that I got an eSim while traveling abroad around that same time. When I returned, I removed the eSim and continued with my Verizon plan, and that is when the MMS messaging error bagan.


I did a lot of troubleshooting, through every post I could find about MMS Messaging and group messaging. I called Verizon and they said that MMS was enabled on my plan.


I tried everything, so I finally gave up and decided to switch carriers to T-Mobile. I now have an iPhone 14 Pro with a T-Mobile Unlimited plan with MMS/Group messaging activated….. and it still is not letting me send messages.


I am wondering if this is because I set my new phone up using an iCloud back up for the iPhone 11. I don’t know when the issue began with my messaging, but at it was at some point in September of 2022.


I just don’t even know what to do anymore.

iPhone 14 Pro

Posted on Jul 31, 2023 5:50 AM

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Posted on Dec 26, 2023 11:30 AM

This same exact issue happened with me. I transferred to Spectrum mobile after having Verizon, went abroad, came back, and a few days later, my MMS stopped working. I get error codes when I try to send photos to Android users. And all my group chats with Android users send and receive messages individually, rather than to and from the group. iMessages work fine.


After weeks of troubleshooting with Spectrum and Apple support, I was told I had to upgrade or switch carriers. So, I upgraded to an iPhone 15. When I went to set it up, I signed in with my Apple ID, restored my back-ups, and it still wasn't working.


So, I reset everything, but this time, when I set it up, I did not sign in with my Apple ID. I skipped that part. And now it's fudging working. But now I have no idea how I'm supposed to set up my new phone with my Apple ID if that's what's causing my MMS issues???

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21 replies

Dec 29, 2023 5:54 PM in response to John_P_bhm

Here's what I feel happened to me. Everything was fine. I could send photo's and Video's to samsung phones. THEN, I made a change to my phone, I optimized my storage as i was running out of space. Now all my photo's are in the cloud instead of on my phone storage. Now because my photos and video's have to be drawn from the icloud I get the message " Cannot Send Message MMS Messaging needs to be enabled to send this message" I have imessage enabled. This is the issue!! Now what?

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Cannot Send Message: MMS Messaging needs to be enabled to send this message

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