Invalid Serial Number
I am trying to enter my serial number to access my trade-in value for my MacBook Pro 2015, but for some reason my serial number isn't working and when I access the support portal they said to swap the 'o' with '0'.
Although my serial number already has the '0' I tried re-typing it in and still there have been some difficulty accessing it.
MacBook Pro 13″, macOS 12.6