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My Macbook Pro M2 os Ventura is stuck at the home screen my login pin dos

I can’t get passed the login screen on my MacBook Pro M2 after playing around with the Sleep and Focus settings. My keyboard isn’t accepting certain numbers and characters. As a retired War Veteran I am completely blown away by this and would appreciate any help to resolve this. CJJPOMPEY

Colin’s MacBook Pro

Posted on Aug 1, 2023 9:08 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2023 1:22 AM

CJJPompey wrote:

I can’t get passed the login screen on my MacBook Pro M2 after playing around with the Sleep and Focus settings. My keyboard isn’t accepting certain numbers and characters. As a retired War Veteran I am completely blown away by this and would appreciate any help to resolve this. CJJPOMPEY

Reset Computer Password  for the Administrator Account Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

1 reply
Question marked as Top-ranking reply

Aug 2, 2023 1:22 AM in response to CJJPompey

CJJPompey wrote:

I can’t get passed the login screen on my MacBook Pro M2 after playing around with the Sleep and Focus settings. My keyboard isn’t accepting certain numbers and characters. As a retired War Veteran I am completely blown away by this and would appreciate any help to resolve this. CJJPOMPEY

Reset Computer Password  for the Administrator Account Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

My Macbook Pro M2 os Ventura is stuck at the home screen my login pin dos

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