I lost my 28 digit recovery key how to find it or get a different key?

I lost my recovery key and can’t reset my password for the Apple ID originally used. Also can’t access or use payments methods in App Store because of this . Help!!!

iPhone SE (2nd generation)

Posted on Aug 2, 2023 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 3, 2023 12:37 AM

Do you still have access to one of your trusted devices? You can then generate a new recovery key

  1. Go to your Apple ID account page.
  2. Sign in with your password and trusted device.
  3. In the Security section, click Edit > Replace Lost Key.


If you don't have access to one of your trusted devices or to your apple id, you cannot sign in and you will need to enroll in account recovery

How to use account recovery when you can’t reset your Apple ID password - Apple Support


41 replies

Jul 29, 2024 2:55 PM in response to Almagstevekennethemmakyle082

Almagstevekennethemmakyle082 wrote:

How do I find my 28 digit recovery fee

There is no way to find your Recovery Key as it needs to be saved by you and should have been written down and stored in a safe place. Apple does not have it and it is not saved anywhere else. If you have another Trusted Device, which is signed into your account, then you can request another key. Without a Trusted Device or the Recovery Key, you will not be able to access your account.

Jul 30, 2024 11:25 PM in response to mehdiaghazadh

mehdiaghazadh wrote:

replace lost key


To generate or regenerate or to disable a recovery key: Set up a recovery key for your Apple ID - Apple Support


This requires the Apple ID password and a trusted device.


If you set a recovery key, and have then lost the recovery key, and now also lack your Apple ID password and a trusted device, then you are permanently locked out of this Apple ID.


The fundamental reason to enable the 28-character recovery key is to block all password resets without that key.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I lost my 28 digit recovery key how to find it or get a different key?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.