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Return Policy Apple Pencil

I just ordered an apple pencil and I ordered the wrong one. I got the generation one and I think I need the generation two. Can I return it or exchange it for the correct one?

iPad Pro, iPadOS 16

Posted on Aug 3, 2023 4:27 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 6:57 AM

Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


In most countries/regions, if purchased directly from Apple, you have 14-days within which you can return an unwanted item for exchange or refund.


If not purchased from Apple, you will need to check the retailers own returns policy.

2 replies
Question marked as Top-ranking reply

Aug 3, 2023 6:57 AM in response to Weeble2023

Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


In most countries/regions, if purchased directly from Apple, you have 14-days within which you can return an unwanted item for exchange or refund.


If not purchased from Apple, you will need to check the retailers own returns policy.

Return Policy Apple Pencil

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