Return Policy Apple Pencil
I just ordered an apple pencil and I ordered the wrong one. I got the generation one and I think I need the generation two. Can I return it or exchange it for the correct one?
iPad Pro, iPadOS 16
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just ordered an apple pencil and I ordered the wrong one. I got the generation one and I think I need the generation two. Can I return it or exchange it for the correct one?
iPad Pro, iPadOS 16
Here is Apple’s definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
In most countries/regions, if purchased directly from Apple, you have 14-days within which you can return an unwanted item for exchange or refund.
If not purchased from Apple, you will need to check the retailers own returns policy.
Here is Apple’s definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
In most countries/regions, if purchased directly from Apple, you have 14-days within which you can return an unwanted item for exchange or refund.
If not purchased from Apple, you will need to check the retailers own returns policy.
That will be between you and the retail source where you ordered it. If Apple, contact the Apple Online Store for your answer. If not Apple, it will depend on that source's return policy. In either case, a refund, if one is forthcoming, may not be immediate.
Return Policy Apple Pencil